Shipping Policy

Below you’ll find the average delivery time for all our packages:

Once an order is placed, we need 1 to 3 business days to process it. During weekdays, processing typically takes one business day. However, if you place your order on a Friday evening or over the weekend, it may take a little longer.

After your order is processed, it will be shipped out. Delivery then takes an average of 8 to 12 business days.

We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please don’t hesitate to contact our customer service team. Below is an overview of how your order is processed and delivered:

Placing an Order

Ordering at Anna's Boutique is made as simple as possible. First, go to the product page and add the item you want to your cart by clicking the black “Add to Cart” button.

It’s important to check that you’ve selected the correct variant. Once everything looks good, click on “Proceed to Checkout.” On the information page, enter your correct address details. Make sure all information is accurate. Once completed, click on “Continue to Shipping.”

On the Shipping page, you’ll have a chance to review your address. It also states that shipping is completely free. As a thank you to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking “Continue to Payment.”

Under payment options, you can choose from several secure payment methods. All payment methods on hellostella.com are SSL-encrypted, meaning you can always trust a secure checkout environment:

  • Klarna (Pay later)

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • SOFORT Banking

After selecting your preferred payment method, click “Complete Order.” You’ll then be redirected to your chosen payment provider. Follow the instructions on that page to finalize your order. If you experience any issues, feel free to reach out to us.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your home completely free of charge – no minimum order value required.

Shipping Your Order

Found the perfect look or accessory on our site? We want you to enjoy it as soon as possible! That’s why we ensure that your order is processed and shipped as quickly as possible.

To offer fair prices on our products, we bundle shipments and send them out together once we reach our minimum quantity threshold. We appreciate your understanding and your support in helping us build a better, more sustainable world.

Please note: Like many other online shops, we are currently experiencing high demand, which may cause some delays. Please take this into account when placing your order. We will do our best to dispatch your order as quickly as possible.

Want your order shipped out today? Feel free to email us – our support team is happy to assist and help find the best solution for you.